Change & Communications Lead
تفاصيل الوظيفة
Job Summary
Description
Inbox Business Technologies is looking for an experienced Change & Communications Lead to lead end-to-end delivery of the Communication and Adoption & Measurement segments of our enterprise Data & AI change-management programme. Act as the primary point of accountability translating the Data & AI strategy into a structured change communication and adoption plan grounded in Kotters guiding principles and ensuring measurable sustained adoption across the organisation.
Employment Type: Full-time employment
Responsibilities
- Own the overall change-management and communication approach across both segments aligned to our companys Data & AI strategy and Kotter-based framework.
- Manage senior stakeholders sponsors the Data & Analytics Director and PMO; secure leadership sponsorship and reinforcement.
- Define the communication plan guiding principles and initiative charters; oversee the seven communication initiatives and six channels.
- Direct the Adoption & Measurement workstream KPI framework surveys dashboards and reporting cadence and act on adoption insights.
- Lead programme governance: planning RAID management status reporting and change-control in line with the RFPs engagement rules.
- Manage the onsite delivery team ensuring quality consistency and on-time delivery.
- Provide executive briefings and immersion sessions and champion a data-driven culture across our company.
Requirements
- 1014 years in organisational change management transformation communications or enterprise programme delivery.
- Proven leadership of enterprise-wide change or data/digital transformation programmes ideally in telecom infrastructure or large regulated organisations.
- Demonstrable experience delivering in the KSA / GCC market with senior stakeholders.
- Organisational Change Management methodologies (Kotter Prosci ADKAR).
- Enterprise communication strategy sponsor and stakeholder management.
- Adoption strategy governance risk and escalation management.
- Executive engagement storytelling and briefing.
- Certifications in Prosci / CCMP required or strongly preferred; PMP preferred.
- Language: English (fluent business-level).
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