مدير تقنية المعلومات / مدير قسم تقنية المعلومات – المملكة العربية السعودية

• Lead daily IT operations and ensure reliable performance of business applications, networks, servers and user support services.

• Develop IT plans aligned with business objectives, operational needs and future growth.

• Manage IT budgets, procurement, software licensing, vendor contracts and technology investments.

• Oversee infrastructure, cloud services, connectivity and enterprise systems.

• Lead technology projects, including system implementations, upgrades, integrations and migrations.

• Establish project schedules, allocate resources and monitor delivery against agreed budgets and milestones.

• Coordinate cybersecurity activities, access controls, vulnerability management and incident response with relevant teams.

• Maintain backup, disaster recovery and business continuity arrangements, including regular testing.

• Develop and maintain IT policies, procedures, asset records and technical documentation.

• Monitor service performance and resolve recurring issues to improve system availability and user experience.

• Work with department heads to identify technology requirements and improve business processes.

• Manage external service providers and monitor contractual service levels.

• Lead, mentor and develop IT staff, assigning responsibilities and reviewing performance.

• Report technology performance, project progress, budgets and risks to senior management.

• For the IT Director role, lead technology strategy, governance and long-term investment planning across the organisation.

Desired Candidate Profile

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or a related discipline.

• Proven experience managing IT operations, infrastructure, enterprise systems and technology projects.

• Experience appropriate to the advertised position, including strategic leadership responsibilities for IT Director applicants.

• Strong understanding of networking, cloud platforms, cybersecurity, disaster recovery and IT service management.

• Experience managing budgets, vendors, contracts and multidisciplinary technical teams.

• Ability to translate business requirements into practical technology solutions.

• Relevant certifications such as ITIL, PMP, CISSP, CISM, Microsoft or AWS certifications preferred, depending on the role.

• Saudi Arabia or GCC experience preferred.

• Strong leadership, communication, analytical and problem-solving skills.

• Master’s degree in a relevant discipline preferred, if applicable to the vacancy.