Site Manager

Job Summary

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect protect and prepare individuals and teams for whatever comes next. Headquartered in McLean VA By Light supports defense civilian and commercial IT customers worldwide.

Position Overview

Provides missioncritical Communications and Information Technology Services (CITS) support to the Training Mission (USMTM) in RiyadhSaudiArabia ensuring secure reliable and continuous NIPR/SIPR network operations across all functional areas. Contributes to the installation administration maintenance and modernization of IT systems supporting USMTMJ6 and mission partners including helpdesk network server cybersecurity and project management activities. Operates within DoWUSARCENTCENTCOM andNETCOM standards to sustain enterprise connectivity data integrity and operational readiness. Each position under this contract plays a vital role in maintaining the confidentiality availability and integrity of USMTMs communications infrastructure while delivering responsive professional and compliant technical services throughout the 12month period of performance.

Responsibilities

• Serve as the onsite lead for all contract operations under the USMTMCITS program providing daily technical and administrative oversight across helpdesk network systems and cybersecurity functions.
• Act as the primary interface with USMTMJ6 leadership ensuring alignment of contractor activities with mission priorities operational schedules and performance standards.
• Implement disciplined project governance risk management and quality assurance consistent with DepartmentofWar(DoW)USARCENTCENTCOM andNETCOM directives.
• Develop and maintain project plans timelines and milestones in coordination with the ContractProgramManager tracking execution and reporting progress against deliverables.
• Provide leadership direction and technical guidance to all contractor personnel ensuring adherence to configuration control change management and ITILbased service delivery processes.
• Coordinate with highertier organizations (RCCSWANETCOMCENTCOM) for escalated network cybersecurity and enterprise service issues.
• Oversee continuity of operations (COOP) planning ensuring uninterrupted network and communications support during outages or emergencies.
• Maintain accountability for contract deliverables personnel performance and compliance with all PWS requirements including reporting and documentation standards.
• Ensure all work centers meet or exceed AcceptableQualityLevels(AQLs) defined in the PerformanceRequirementsSummaryTable.
• Support transitionin and transitionout activities ensuring seamless handover of responsibilities assets and documentation.
• Provide monthly operational and performance summaries to the ContractProgramManager highlighting risks corrective actions and mission impacts.
• Foster a culture of professionalism responsiveness and mission focus among all contractor staff ensuring effective collaboration with Government and mission partners.

Required Experience/Qualifications

• Education: Bachelors degree in Information Technology Computer Science Cybersecurity or a related field.
• Certifications: PMP or CompTIA Project Security CE and ITIL v4 Foundation.
• Minimum of 10 years of experience in IT operations network administration systems integration or enterprise service delivery.
• At least 5 years of leadership experience supporting Department of War (DoW) or U.S. Government programs in deployed overseas or missioncritical environments.
• Demonstrated experience managing daily IT operations across helpdesk network server and cybersecurity functions in accordance with PWS requirements.
• Proven ability to develop project plans manage schedules track milestones and oversee quality control for complex IT service delivery contracts.
• Experience coordinating with highertier organizations such as RCCSWA CENTCOM and NETCOM for escalated support enterprise integration and change management.
• Strong understanding of configuration control ITILbased service management and enterprise patching and compliance processes.
• Strong written and verbal communication skills for coordination with Government leadership mission partners and contractor personnel.

Preferred Experience/Qualifications

• Masters degree in Information Technology Cybersecurity Business Administration or a related field.
• Project Management Professional (PMP) ITIL v4 Managing Professional CISSP or CASP certifications.
• Fifteen or more years of progressive leadership experience supporting Department of War (DoW) or U.S. Government IT operations in deployed or international environments.
• Demonstrated success managing multidiscipline IT service delivery teams and coordinating with highertier organizations such as RCCSWA CENTCOM and NETCOM.
• Experience developing and implementing Continuity of Operations (COOP) plans risk mitigation strategies and performance metrics aligned to Acceptable Quality Levels (AQLs).
• Proven ability to lead transitionin and transitionout activities including staff mobilization asset transfer and knowledge handover.
• Background in cybersecurity policy implementation configuration control and change management within classified network environments.
• Strong interpersonal and crosscultural communication skills for collaboration with U.S. personnel and hostnation counterparts.

Special Requirements/Security Clearance

• Requires a Secret Security Clearance.

Required Experience:

Manager

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