خدمة عملاء وكول سنتر

???? Job Announcement | Customer Service and Call Center Representative

✨ Career Opportunity for Saudi Women in Riyadh – Al Olaya District

[Company Name] announces a job vacancy for a Customer Service and Call Center Representative to work on-site in Al Olaya District, Riyadh, within a professional and distinguished team.

???? Job Details

* Job Title: Customer Service and Call Center Representative.

* Nationality: Saudi women only.

* Work Location: Riyadh – Al Olaya District.

* Work Type: On-site.

* Shift: Morning shift.

* Basic salary.

* Financial Benefits: Commissions and additional incentives for confirmed appointments, according to the company's approved entitlement scheme.

Requirements

???? Tasks and Responsibilities

* Communicating with customers via phone and providing necessary information about the company's services.

* Scheduling appointments with customers, following up on them, and ensuring their confirmation.

* Following up with customers, updating their data, and documenting appointments in the approved system.

* Responding to customer inquiries and handling their requests professionally.

* Adhering to communication quality standards and achieving required targets.

* Contributing to increasing the percentage of confirmed appointments and meeting target performance indicators.

✅ Qualifications and Requirements

* The applicant must be a Saudi national.

* Previous experience in customer service, call center, or phone appointment coordination.

* Excellent communication and persuasion skills, with tactfulness in conversation.

* Ability to follow up with customers and convert inquiries into confirmed appointments.

* Proficiency in computer usage and data entry.

* Commitment, discipline, and the ability to achieve targets.