Strategic Consultant

Job Summary

As a Strategic Consultant you are a key technical consultant/architect on AvePoints solutions and services engagements with our clients both remotely and on-site. This role will evaluatemanageanddeliver onprojects that accelerate customer adoption of their Microsoft investments.

Your responsibilities will include:

• Serving as the technical lead and consultant for the delivery of services engagements ranging from management migration and protection of Microsoft 365 and SharePoint through the implementation of AvePoint tools and solutions

• Architecting configuring and deploying enterprise implementations for the AvePoint product line and the Microsoft technology stack including next generation product stack

• Offer expert guidance on AvePoint and associated Cloud technologies.

• Delivering training sessions to customers through web-based conferences or onsite at customers location

• Implementing proposed technical strategies and solutions to satisfy customers business needs

• Acting as the customer advocate and liaison for product management and development

• Compiling technical documentation of projects and implementations as well as service deliverables

• Effectively and accurately setting client expectations and deliverables

• Playingthe role ofan thegroundtechnical resource by providing technical support product demonstration and/or solution consultation

• Proposing and/or designing technical solutions which include creating prototypes and proofs of concept toassistthe product selection process

• Providing validation and readiness of AvePoint products against technical and business requirements

• Servicing various technical projects for internal purposes

• Advancing internal-QA and Scenario testing with virtualized infrastructures and technologies

SuccessMetrics include but are not limited tothe candidates ability to:

• Project and explain ROI

• Project and explain the Business Value delivered

• Project and explain the Rate of Change

• Drive Service Delivery Success

• Manage Stakeholder Engagement

• Drive Customer Experience

• GuaranteeEnd User Satisfaction

• MonitorTechnical Debt Index

• Balance speedvalueand quality

OKIminterested... is this the job for me

We look for people who value agilitypassionand teamwork; those who can bring fresh ideas to the table and want the opportunity to learn grow and expand their careers. Bring your aptitude and build upon what you do best for our customers partners team and you.

As a Strategic Consultant you are someone who loves working as a consultant on software delivery projects with external customers. Ideal candidates should enterprise levelexpertiseofSharePointMicrosoft365and relevant services.

Other qualitiesyoullneed to be a fit for this role include:

• 6 years of experience in architectural design and development with a focus on planning deploying or supporting enterprise level Microsoft 365 and Azure applications

• Solid understanding of Microsoft 365 Azure and SharePoint services architecture components and configuration differences for all versions

• Experience in managing and running projects such asdigital transformation change managementsystem migrations consolidation and deployment

• Experience with programming constructs business logic development information architecture and taxonomy strategies supporting web services in a SharePoint/.NET environment

• Expert in leading workshops including IT governance and information governance & compliance strategy topics for enterprise level SharePoint implementations

• Working knowledge of TCP/IP DHCP DNS Active Directory DNS SMTP and DHCP technologies

• Understanding of IT governance and compliance standards such as ITIL and COBIT

• Working technical knowledge of current software protocols and Internet standards

• Must be self-motivated with the ability to set and meet deadlines on multiple projects without frequent supervision

• Effective oral and written communication skills with exceptional customer service skills including the ability to interact professionally with a diverse group of customers

• Excellent technical writing skills and proventrack recordof composing guides testing documents technicaloutlinesand schematics

• Arabic speaker

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