مساعد ضيافة

Job Description

Job Title: / Hospitality Attendant

Job Summary

The Butler / Hospitality Attendant is responsible for providing exceptional hospitality services to guests and executives by serving food and beverages, preparing dining and meeting areas, maintaining cleanliness and presentation standards, and ensuring a professional and welcoming environment at all times.

Key Responsibilities

• Serve food, beverages, tea, coffee, and refreshments to guests and management in a professional manner.
• Prepare and arrange dining areas, meeting rooms, and hospitality facilities before and after use.
• Maintain cleanliness and organization of pantry, kitchenettes, dining areas, and service equipment.
• Ensure all hospitality supplies are adequately stocked and report shortages when necessary.
• Assist in setting up meetings, events, and special functions.
• Follow proper food safety, hygiene, and sanitation standards.
• Handle hospitality requests promptly and courteously.
• Collect used dishes and utensils and ensure they are cleaned and stored properly.
• Maintain confidentiality and professionalism while serving executives and VIP guests.
• Report any maintenance issues or equipment malfunctions to the supervisor.
• Perform other hospitality-related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous experience in hospitality, hotel services, catering, or a similar role is preferred.
• Basic knowledge of food safety and hygiene practices.
• Ability to communicate in basic English; Arabic is an advantage.
• Professional appearance and excellent customer service skills.

Skills

• Hospitality and customer service.
• Food and beverage serving techniques.
• Communication and interpersonal skills.
• Time management.
• Attention to detail.
• Ability to work under pressure.
• Teamwork and cooperation.
• Flexibility and reliability.

Working Conditions

• Indoor hospitality environment.
• May require shift work, weekends, and public holidays depending on operational needs.
• Standing and walking for extended periods and lifting light hospitality equipment when required.