مشرف الخدمات العامة والأعمال المدنية

Job Summary

The General Services and Civil Works Supervisor oversees the daily delivery of general services (maintenance, cleaning, logistics, and support services) and civil works (renovations, repairs, and small construction projects) across the organization's facilities. The role supervises staff and contractors, controls quality, cost, and schedule, and ensures work is done safely and to standard. The position reports to the Facilities Manager or Administration Manager.

Key Responsibilities

General Services

• Supervise daily general services such as cleaning, pest control, landscaping, waste management, transportation, and building support
• Manage service contractors and monitor performance against contract scope and SLAs
• Coordinate office moves, space allocation, furniture installation, and event setup
• Handle service requests and complaints, and ensure timely closure
• Oversee stores, consumables, and supplies, and maintain adequate stock levels

Civil Works

• Supervise civil, finishing, and renovation works, including masonry, plastering, tiling, painting, flooring, partitions, false ceilings, waterproofing, and paving
• Review drawings, BOQs, and scopes of work, and prepare simple work plans and schedules
• Inspect work on site for quality, materials, and compliance with specifications
• Measure completed work, verify contractor progress claims, and support invoice approval
• Coordinate with MEP, electrical, and HVAC teams to avoid clashes and delays
• Manage minor construction projects from planning through handover

Supervision and Administration

• Assign tasks, supervise workers, technicians, and subcontractors, and evaluate their performance
• Prepare cost estimates, purchase requests, and material take-offs
• Monitor budgets and control spending on services and civil works
• Maintain records, work orders, inspection reports, and as-built drawings
• Enforce HSE rules, permit-to-work, PPE use, and safe site housekeeping
• Prepare progress, performance, and incident reports for management
• Support facility inspections, audits, and compliance with government and municipal requirements

Qualifications

• Diploma or Bachelor's degree in Civil Engineering, Construction, Architecture, or Facilities Management (or equivalent)
• 5-8 years of experience in facilities management, building maintenance, or civil works, including 2-3 years in a supervisory role
• Safety certification (e.g., OSHA, NEBOSH) and PMP or FM certification are a plus
• Valid driving license preferred

Skills and Competencies

• Strong knowledge of building construction methods, materials, and finishing works
• Ability to read architectural and construction drawings and prepare BOQs
• Contractor management and negotiation skills
• Strong leadership, planning, and problem-solving abilities
• Good knowledge of HSE standards and quality control practices
• Proficiency in Microsoft Office, AutoCAD (basic), and CAFM/work-order systems
• Clear communication in English and Arabic