Service Technician

About John Crane

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries. The company's products, including mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies, enable efficient and sustainable operations. With a global network of over 200 sites in more than 50 countries, John Crane employs over 6,000 people worldwide. Smiths Group, listed on the London Stock Exchange, has been engineering for a better future for over 170 years, serving millions across energy, security & defence, space & aerospace, and general industrial markets with approximately 16,000 colleagues in over 50 countries.

The Role of Service Technician

John Crane is seeking a Service Technician with 0-1 years of experience for a full-time position. This role involves supporting the Customer Reliability Engineer (CRE) on-site and performing the refurbishment of mechanical seals and related activities within a professional seal repair environment. The Service Technician is integral to ensuring the reliability and safety of equipment and processes.

Key Responsibilities

• Conduct daily equipment inspections to identify issues affecting reliability, safety, and the environment.
• Support the reliability engineer in failure reporting and Root Cause Analysis investigations.
• Identify and recommend training needs for maintenance and operations personnel to the reliability engineer.
• Dismantle and clean mechanical seals and parts undergoing repair.
• Inspect mechanical seals and cartridges.
• Prepare a breakdown of parts required for repair in accordance with seal repair SOP procedures.
• Assemble and repair mechanical seals and seal cartridges according to John Crane drawings and specifications.
• Test mechanical seals and seal cartridges in accordance with John Crane procedures.
• Manage local inventory of seal spares for contractual repairs.
• Ensure quality and safety within all functions and tasks performed.
• Exercise due diligence towards the health and safety of self and others within the organization.
• Ensure compliance with applicable QHSE instructions, requirements, laws, and regulations imposed by customers, regulatory bodies, and statutory authorities.

Required Qualifications and Skills

• Ability to understand component and assembly drawings.
• Knowledge of rotating equipment operational principles and troubleshooting.
• Familiarity with API standards.
• Computer literacy in MS Office.
• Excellent written and verbal business communication skills.
• Knowledge of labor reporting, work order variances, SAP, or equivalent ERP systems.