TSA/Captain

About Edition Hotels

EDITION Hotels integrate the vision of boutique hotelier Ian Schrager with the service standards of a luxury hotel and the global reach of Marriott International. The brand aims to provide a distinct hospitality experience, balancing sophistication with individuality and comfort with character. EDITION targets consumers who value quality, originality, design, and service excellence without conventional limitations.

Role Summary

The TSA/Captain, referred to as a Guest Service Expert, is responsible for creating a memorable dining experience for guests at Edition in the Red Sea region. This role involves proactive service delivery, ensuring guest satisfaction beyond basic meal service. The position is full-time and requires 0-1 years of experience.

Key Responsibilities

• Setting tables and preparing dining areas.
• Communicating effectively with kitchen staff regarding orders and guest needs.
• Interacting with and serving guests throughout their meal.
• Cleaning work areas and maintaining supplies.
• Ensuring transactions are processed smoothly as part of the overall guest experience.
• Upholding company policies, procedures, and quality standards.
• Maintaining a professional appearance and communication style.

Work Environment and Physical Requirements

This role operates within a dynamic hospitality environment. Guest Service Experts are expected to be on their feet and moving for extended periods, which may include standing, sitting, or walking. The work involves navigating various surfaces, including sloping, uneven, or slippery areas. Physical demands include reading and verifying menu information, and performing hands-on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds independently, and up to 50 pounds with assistance. The role also requires reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Candidate Profile

We are seeking individuals who are proactive and dedicated to delivering high-quality guest service. Candidates should be committed to creating a safe workplace and ensuring all interactions and services meet professional standards. The ability to manage multiple tasks while maintaining a focus on guest satisfaction is essential.

Application Information

Joining Edition means becoming part of the Marriott International portfolio of brands. We invite interested candidates to apply and contribute to a service-oriented team environment.