Senior Solution Consultant ECM

About OpenText

OpenText is a global leader in information management, focusing on innovation, creativity, and collaboration. The company partners with organizations worldwide to address complex issues and contribute to digital transformation projects. OpenText integrates AI into its operations to drive innovation and empower digital knowledge workers.

Role Overview

OpenText is seeking a Senior Solution Consultant ECM to support its business in Saudi Arabia. This is a full-time, customer-facing presales role focused on Content, ECM, and Information Management solutions. The consultant will work closely with Account Executives, Sales Specialists, Services, and partners to secure complex enterprise opportunities. The role involves leading presales engagements from discovery and requirements gathering through solution positioning, demonstrations, RFPs, and Proofs of Concept (POCs), engaging both business and technical stakeholders, including CIOs, CDOs, and IT leaders. The ideal candidate will combine strong Content/ECM expertise with consultative presales and commercial skills, translating complex technology into clear customer value.

Key Responsibilities

• Partner with Sales throughout the opportunity lifecycle, from qualification and discovery through closure.
• Lead customer discovery, requirements gathering, and solution positioning related to Content and ECM challenges.
• Design and position OpenText Content solutions aligned with customer business requirements.
• Deliver tailored demonstrations, workshops, and executive presentations to technical and business audiences.
• Lead or support RFPs, RFIs, tenders, POCs, and technical evaluations.
• Develop solution proposals and value propositions that connect technology to business outcomes.
• Collaborate with system integrators and technology partners on joint customer opportunities.
• Support competitive positioning and identify opportunities to expand existing customer relationships.

Qualifications and Requirements

• 8+ years of experience in enterprise software/technology, with significant experience in presales, solution consulting, or solution architecture.
• Proven experience in customer-facing presales supporting complex enterprise software sales.
• Strong background in Content, ECM, Content Services, Document Management, or Information Management.
• Experience across discovery, solution positioning, demonstrations, RFP/RFI, and POC activities.
• Experience engaging senior business and IT stakeholders, including C-level executives.
• Experience with platforms such as OpenText, Documentum, IBM FileNet, Hyland/OnBase, Doxis, Nuxeo, Alfresco, Laserfiche, Newgen, Kofax/Tungsten, or similar.
• Strong understanding of enterprise integrations and business applications such as ERP, CRM, and SAP.
• Ability to translate technical capabilities into business value and compelling customer propositions.
• Capability to work alongside an Account Executive and independently lead the solutioning side of complex opportunities.
• Comfortable discussing business challenges with senior executives and working through solution requirements with technical teams.
• Strong understanding of the Saudi enterprise technology market.
• Previous experience working with Saudi customers in presales or solution consulting is strongly preferred.
• Experience with government, regulated industries, large enterprises, or major system integrators is advantageous.
• Existing Saudi customer or partner relationships are highly desirable.

Work Environment and Travel

This role is based in Saudi Arabia and requires willingness to travel within Saudi Arabia and the wider region to support customer engagements.