موظفة خدمة عملاء و إستقبال

Duties and Responsibilities:

• Welcome visitors and customers warmly and provide an excellent first impression.
• Answer phone calls, handle inquiries, and address customer complaints quickly and efficiently.
• Enter and update customer data and direct transactions to the relevant departments.
• Organize schedules and bookings, and ensure the reception area is always tidy.

Core Skills:

• Excellent communication skills and high professional etiquette in both face-to-face and phone interactions.
• Proficiency in using computers and office software (MS Office).
• High ability to solve problems, empathize with customers, and work under pressure.
• Time management and multitasking skills.