Lobby Lounge Assistant Manager Raffles The Red Sea

Job Summary

Reporting to the F&B Manager you will be responsible for but not limited to:

• Ensure correct grooming standards are followed at all times
• Responsible for the smooth operation of the outlet
• Responsible of the Care Program at all times
• Follow up on all financials LQA Forbes targets and cascade it down to the team
• Is aware of the daily monthly and yearly financial targets
• Actively contributes towards the achievement of financial targets
• All issues and negative guest feedback need to be properly reported on Glitch system
• Following up on opening and closing checklists
• Handle financial procedures according to guidelines set by the finance department
• Responsible for linking all facets of service cuisine and entertainment
• Assume the responsibility of daily operations
• Handles security incidents guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager.
• Ensure all appropriate equipment is on hand for each service period
• Should be creative confident and prepared to think outside of the box
• Following the personal development plan set by the corporate office
• Following teams personal development and assign KPIs in accordance with Hotel/Departmental goals
• Ensure the operational inventory is always accounted for and in immaculate condition
• Ensure the outlet maintenance is ensured at all time
• Create opportunities for upselling products establish sales goals and selling strategies
• Develop the restaurant team to strive for excellence
• Creates an efficient rostering system
• Inspires heartists to create a flow of new and improved ideas
• Follow Hotel Evacuation Policy in case of an Emergency
• Ensure awareness and delivers the optimum levels of service and guest satisfaction
• Establish and maintain effective communication across all divisions
• Lead by example through a passionate hands on approach
• Ensure teams food and beverage knowledge at all time
• Carry out other duties as and when requested by the F&B Manager.
• Organising marketing activities and promotional events in cooperation with the marketing department and F&B Office
• Preparing reports at the end of the operations including guests comments sales report general feedbacks
• Develop a strategy of handling special guests requests and VIPs

Qualifications :

• Bachelors degree or diploma in Hospitality Management or related field.
• Minimum 5-7 years experience in 45-star Hotel
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Knowledge of food and beverage trends and service techniques.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Detail-oriented with strong organizational skills.

Additional Information :

Whats in it for you...

• The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
• The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
• Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
• A competitive package and excellent opportunities for professional growth.
• Outstanding discounts across the global Accor and luxury brand network.

Remote Work :

No

Employment Type :

Full-time

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