Customer Service Specialist – We're Hiring Arabic

Job Summary

Arabic Speakers Your Next International Career Starts in Lisbon Portugal!

Are you passionate about Digital Marketing Customer Success and Online Advertising Looking for an exciting opportunity to work with a global team while building your international career

Were looking for Arabic & English-speaking Customer Service Specialists to join a fast-growing international project supporting one of the worlds leading digital platforms.

Why Join This Opportunity

Competitive salary package
Relocation support provided
Paid training and structured onboarding
Career growth within an international organization
Work with digital advertising and social media solutions
Dynamic multicultural and supportive work environment
Gain valuable experience in the digital marketing industry

Key Information

Location: Lisbon Portugal
Work Model: On-site
Schedule: Rotating shifts MondaySunday (24/7 operations)
Salary: Competitive salary package

Your Responsibilities

Deliver outstanding customer support in Arabic and English via multiple communication channels.
Assist clients with advertising campaign-related inquiries and account support.
Troubleshoot customer issues and provide timely effective solutions.
Support customers in optimizing their digital advertising experience.
Collaborate with internal teams to ensure a high-quality customer experience.
Maintain accurate records while meeting service quality standards.

Requirements

Arabic: Native/C2 proficiency (Egyptian Jordanian or UAE dialects preferred).
English: B2/C1 proficiency or higher.
Experience in Paid Campaign Management is required.
Degree in Marketing or a related field.
Previous experience in Digital Marketing.
Experience in a Contact Centre or supporting an Advertising Technology project is highly preferred.
Good understanding of social media platforms and digital advertising.
Excellent communication problem-solving and customer service skills.
Ability to work independently and collaboratively in a fast-paced environment.

Interested Wed love to hear from you!

Send your updated CV to

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