Public Area Attendant Raffles The Red Sea

Job Summary

Key Responsibilities

Public Area Cleanliness & Presentation:

• Clean and maintain all public areas including lobbies lounges corridors elevators restrooms restaurants meeting rooms and other guest-accessible spaces.

• Ensure floors surfaces furnishings fixtures and decorative elements are immaculate and well-presented at all times.

• Monitor public areas continuously and address cleanliness or presentation issues proactively.

• Ensure amenities in public restrooms are fully stocked fresh and impeccably arranged.

Guest Interaction & Service Support:

• Greet guests politely and professionally offering assistance when appropriate while maintaining a discreet presence.

• Respond promptly and courteously to guest requests related to cleanliness or minor assistance.

• Coordinate with Housekeeping Supervisors to address urgent cleaning needs or special setups.

Standards Safety & Compliance:

• Uphold Raffles grooming hygiene and workplace conduct standards at all times.

• Follow approved cleaning procedures chemical usage guidelines and equipment handling protocols.

• Ensure compliance with health safety and environmental standards.

• Report any maintenance issues damages or safety hazards immediately to the appropriate department.

Operational Support:

• Assist with special cleaning projects deep cleaning and event-related setups as assigned.

• Support Housekeeping and other departments during peak periods or special occasions.

• Handle lost and found items in accordance with hotel procedures.

Qualifications :

Qualifications & Experience:

• Previous experience in Housekeeping or Public Area cleaning within a luxury or five-star hotel environment is preferred but not mandatory.

• Basic training in cleaning techniques and equipment usage is an advantage.

Skills & Competencies:

• Strong attention to detail and commitment to high standards of cleanliness.

• Ability to work independently and efficiently with minimal supervision.

• Basic communication skills and polite guest interaction.

• Time management and organizational skills.

• Physical stamina to perform cleaning tasks throughout the shift.

Personal Attributes:

• Neat well-groomed and professional appearance.

• Discreet respectful and service-oriented attitude.

• Pride in maintaining a luxury environment.

• Flexible to work shifts including weekends and holidays.

• Dependable trustworthy and team-oriented.

Additional Information :

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination scheduling and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Customer Service
• Hospital Experience
• Hotel Experience
• Taleo
• Hospitality Experience
• Basic Math
• Laundry
• Cleaning Experience
• Computer Literacy
• Guest Services
• Cash Handling
• Commercial Cleaning

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