أخصائي مبيعات – علامة Duxiana التجارية الفاخرة

Job Description:

We are seeking a dynamic, motivated, and customer-focused Sales Specialist to join our team at the premium luxury brand Duxiana.

This role is essential for delivering an exceptional customer experience, expanding our client base, and driving sales growth within the showroom and field operations of Duxiana.

Key Responsibilities:

• Welcome customers, understand their needs, and provide professional guidance on Duxiana luxury products
• Promote and sell showroom items, including high-end mattresses, furnishings, and luxury sleep solutions
• Complete sales transactions and issue invoices accurately
• Manage customer inquiries, objections, and complaints professionally and effectively
• Follow up on special orders with management or factory teams to ensure timely processing and delivery
• Maintain showroom organization, cleanliness, and premium product presentation standards
• Prepare and update customer records and sales reports
• Collaborate with the sales team to achieve monthly and annual sales targets
• Ensure full adherence to customer service standards and Duxiana's premium brand image
• Build strong relationships with customers and provide an exceptional luxury retail experience

Qualifications:

• Previous experience in mattress sales, furnishings, or luxury retail brands
• Strong background in customer service and direct sales
• Experience working within premium or luxury showroom environments is highly preferred

Skills & Requirements:

• Suitable age for the role (20–35 years)
• Full-time availability
• Ability to work inside the showroom and participate in field sales activities
• Excellent English communication skills (spoken and written)
• Strong communication, negotiation, persuasion, and closing skills
• Professional appearance and excellent customer interaction etiquette
• Ability to work under pressure and achieve sales targets
• Good computer skills and email handling
• Strong understanding of customer service principles
• Strong time-management skills and ability to work within a team
• Ability to handle customer objections professionally
• Attention to detail and commitment to showroom organization and presentation