Key Account Manager Oil, Gas & Chemicals

Job Summary

• Develop and execute strategic account plans to drive sustainable revenue growth enhance profitability and strengthen long-term client partnerships across assigned strategic accounts.
• Serve as the trusted advisor and primary executive interface for key customers proactively identifying business challenges and aligning SGS solutions to support their operational and commercial objectives.
• Build and maintain senior stakeholder relationships conducting regular business reviews to assess performance identify growth opportunities and enhance customer satisfaction and retention.
• Lead the end-to-end governance of strategic contracts ensuring operational excellence through effective coordination with technical laboratory logistics and support functions while consistently delivering against client expectations and contractual commitments.
• Monitor account performance commercial KPIs profitability and service delivery metrics driving corrective actions and continuous improvement initiatives where required.
• Identify cross-selling upselling and new service opportunities by leveraging market intelligence customer insights and evolving industry requirements.
• Anticipate market trends competitive developments and regulatory changes within the Oil Gas & Chemicals sector to develop proactive account strategies and protect market share.
• Champion the voice of the customer internally by translating client feedback into service enhancements operational improvements and innovative solutions that create long-term value.
• Mitigate commercial and operational risks by ensuring contractual compliance resolving complex customer issues and maintaining strong governance across all account activities.
• Maintain accurate commercial records account plans customer engagement activities and performance reports to support effective decision-making and business planning.

Qualifications :

• Bachelors degree
• 10 years of progressive experience managing strategic accounts within the Oil Gas & Chemicals Energy or Petrochemical sectors.
• Proven track record of delivering commercial growth expanding customer relationships and managing high-value complex client portfolios.
• Strong understanding of the Oil Gas & Chemicals value chain market dynamics and industry trends.
• Excellent stakeholder management influencing negotiation and executive communication skills.
• Strong commercial acumen with experience managing account profitability and contract performance.
• Fluent in English.
• Strong analytical problem-solving and strategic planning capabilities.
• This role is only open for Saudi nationals.

Remote Work :

No

Employment Type :

Full-time

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