Housekeeping Manger

Job Summary

• Manage the daily operations of the housekeeping department including guest rooms public areas laundry and storage areas.
• Develop work schedules and assign duties to housekeeping staff to ensure efficient operations.
• Recruit train coach and evaluate housekeeping team members.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and quality standards are maintained.
• Ensure all housekeeping activities comply with company policies health and safety regulations and brand standards.
• Coordinate with the Front Office Maintenance and other departments to ensure timely room availability and guest satisfaction.
• Respond promptly to guest requests concerns and complaints ensuring effective resolution.
• Monitor housekeeping supplies linens uniforms and equipment and manage inventory efficiently.
• Prepare and manage departmental budgets while controlling labor and operating costs.
• Oversee preventive maintenance reporting and ensure housekeeping equipment is properly maintained.
• Maintain accurate departmental records reports and performance metrics.
• Promote a positive work environment focused on teamwork productivity and continuous improvement.

Qualifications :

• Diploma or bachelors degree in Hospitality Management Hotel Management or a related field is preferred.
• Minimum of 35 years of housekeeping experience including supervisory or management experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of housekeeping procedures cleaning techniques and hotel operations.
• Familiarity with property management systems (PMS) and Microsoft Office applications.
• Strong organizational problem-solving and time management skills.
• Ability to work flexible hours including weekends and public holidays when required.

Additional Information :

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus

Remote Work :

No

Employment Type :

Full-time

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