Sr. Account Manager, Amazon Payment Services

Job Summary

We are looking for a motivated entrepreneurial and analytical Account Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role requiring the ability to manage senior level relationships with external merchants communicate with internal leadership develop scalable processes and dive deep into problem solving

You will be expected to manage day-to-day relationships with external partners while continuing to identify new opportunities to improve existing processes for merchant onboarding growth and management. You will be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants. Additionally you will gain experience working cross-functionally with the business operations marketing product and tech teams.

- Experience building and growing relationships with internal and external partners
- Experience communicating and presenting to senior leadership
- Experience working with customers with a passion for delivering exceptional service or experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience building processes project management and schedules

- Experience in Sales/Business Development or Account Management roles
- Experience working in an external client-facing environment
- Experience communicating results to senior leadership or experience delivering results for large cross-functional initiatives/projects
- Experience in sales or account management

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Required Experience:

Manager