Sales Expansion Team Leader

About Foodics
Foodics is a leading restaurant management ecosystem and payment technology provider, established in 2014. Headquartered in Riyadh, Foodics operates offices across five countries and serves customers and partners in over 35 countries globally. The company has processed over 6 billion orders and has secured three funding rounds, including a $170 million round, which represents the largest SaaS funding round in MENA.
Role Overview
Foodics is seeking a Sales Expansion Team Leader to manage an outbound sales team. This full-time role focuses on driving revenue growth from existing clients by directing lead generation within the current customer base, coaching representatives on cross-selling and upselling new product lines, and executing strategies to increase Average Revenue Per User (ARPU).
Key Responsibilities

Handle incoming new branch sales requests from existing customers.
Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
Track expansion requests and ensure timely follow-ups to close deals efficiently.
Identify new upselling and cross-selling opportunities from existing customers through outbound activities.
Recommend additional products to maximize revenue from expansion deals.
Ensure every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
Work closely with internal teams to ensure smooth processing of expansion sales.
Communicate effectively with customers regarding their expansion needs and available solutions.
Maintain accurate records of expansion requests in the CRM system.

Qualifications and Experience

2-5 years of experience in sales, account management, or a related field.
Experience in handling sales requests and generating quotes.
Experience working with CRM systems to manage and track sales activities.
Experience in SaaS or technology sales is an advantage.

Required Skills

Strong sales mindset with a focus on upselling and cross-selling.
Excellent communication and negotiation skills.
Detail-oriented with strong organizational abilities.
Ability to work efficiently under pressure and meet deadlines.
Knowledge of Foodics products and their value to different business models.

Work Type
This is a full-time position. Salary details will be discussed during the interview process.