Mgr Food & Beverage II B

About the Role
Le Meridien is seeking a Mgr-Food & Beverage II-B to oversee all food and beverage operations. This full-time role involves managing culinary, restaurant, beverage, and room service functions, with a focus on guest and employee satisfaction, maintaining standards, and achieving financial goals. The position requires 2-5 years of experience in a relevant field.
Key Responsibilities

Develop and manage financial, employee engagement, and guest satisfaction plans for Food and Beverage departments.
Maintain a positive cost management index for kitchen and restaurant operations.
Supervise and manage employees, overseeing all day-to-day operations within the Food and Beverage departments.
Lead and influence team members, advocating for sound financial and business decision-making.
Create an environment that emphasizes motivation, empowerment, teamwork, and continuous improvement.
Provide excellent customer service to both guests and employees, responding proactively to concerns.
Set clear expectations for employees and team leaders, ensuring appropriate recognition for achievements.
Manage day-to-day operations, ensuring quality and adherence to customer expectations and brand service culture.
Take ownership of guest complaints until resolved or addressed by the appropriate personnel.

Human Resources and Team Leadership

Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Conduct performance reviews in a timely manner.
Promote both Guarantee of Fair Treatment and Open Door policies.
Identify developmental needs of team members and provide coaching, mentoring, or training to enhance knowledge and skills.
Develop action plans based on employee engagement and guest satisfaction results to address areas for improvement and leverage strengths.

Operational Compliance and Communication

Comply with all corporate accounting procedures.
Provide information to supervisors, co-workers, and subordinates through various communication channels.
Analyze information and evaluate results to identify optimal solutions and resolve problems.
Drive effective departmental communication and information systems through logs, department meetings, and property meetings.
Demonstrate knowledge and proficiency of all applicable food and beverage laws and regulations.
Develop and implement business plans for food and beverage operations.

Qualifications

2-5 years of experience in food and beverage operations.
Strong interpersonal and communication skills.
Demonstrated leadership abilities.
Proficiency in financial management and budgeting.

About Le Meridien
Le Meridien, part of Marriott International, draws inspiration from the era of glamorous travel, celebrating cultures through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service that encourages guests to savor their experiences. Le Meridien values curious and creative individuals who appreciate connecting with like-minded guests and are dedicated to creating memorable experiences.