Teens Club Supervisor

Job description

Company Description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.

Job Description

• Supervise the daily operation of the Teens Club and ensure activities run smoothly and safely.
• Plan, organize, and deliver engaging age-appropriate activities, including sports, games, creative activities, social events, and entertainment.
• Ensure teenagers are properly registered and that required parent/guardian information and consent documentation is completed.
• Maintain a safe, clean, organized, and welcoming Teens Club environment.
• Inspect games, equipment, facilities, and activity areas to ensure they are safe and suitable for use.
• Ensure all activities are conducted in accordance with Rixos policies, procedures, and safety standards.
• Supervise Teens Club activities and ensure appropriate levels of supervision are maintained.
• Respond appropriately to accidents, incidents, emergencies, behavioral concerns, and other unusual situations.
• Complete and submit incident reports in accordance with company procedures.
• Maintain professional communication with teenagers, parents/guardians, hotel guests, and colleagues.
• Keep the Assistant Entertainment Manager and Team Leader informed of any important or unusual situations.
• Train and guide Teens Club team members on operational, service, and safety procedures.
• Support the Entertainment team with events, activities, and other hotel programs when required.
• Maintain confidentiality regarding guest, family, and teenager information.
• Ensure compliance with the hotel's Integrated Management System, Rixos policies, SOPs, and applicable local requirements.
• Perform other reasonable duties as assigned by the Assistant Entertainment Manager or Director of Entertainment.

Qualifications

• High school diploma or equivalent.
• A diploma or degree in Hospitality, Recreation, Education, Sports, Tourism, or a related field is an advantage.
• Previous experience in a Teens Club, Kids Club, recreation, entertainment, youth activities, sports, hospitality, or resort environment is preferred.
• Previous supervisory or team-lead experience is an advantage.
• Experience working with teenagers in a professional environment is preferred.
• CPR and First Aid certification is preferred.
• Good computer skills.
• Good command of English; additional languages are an advantage.

Additional Information

Key Skills & Competencies

We are looking for someone who has:

• Strong communication and interpersonal skills.
• A friendly, energetic, and approachable personality.
• Strong organizational and time-management skills.
• The ability to plan and deliver creative and engaging activities.
• Strong awareness of health, safety, and emergency procedures.
• The ability to handle challenging situations calmly and professionally.
• Good judgment and decision-making skills.
• Strong teamwork and collaboration skills.
• A genuine interest in working with teenagers.
• High standards of professionalism, integrity, and confidentiality.
• A passion for hospitality and creating memorable guest experiences.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma