Cluster Housing Manager - Raffles & Fairmont The R

Job Summary

Raffles & Fairmont the Red Sea is seeking a dynamic and experienced Cluster Housing Manager to join our team in Umluj Saudi Arabia. As a key leader in our organization you will oversee multiple luxury properties ensuring exceptional guest experiences while maximizing operational efficiency and profitability.

• Manage day-to-day operations of multiple luxury housing properties within the Red Sea area
• Develop and implement strategic plans to enhance guest satisfaction and drive revenue growth
• Lead motivate and mentor a diverse team of hospitality professionals
• Ensure compliance with brand standards local regulations and health and safety guidelines
• Oversee financial performance including budgeting forecasting and cost control measures
• Collaborate with sales and marketing teams to develop and execute promotional strategies
• Handle guest complaints and resolve issues promptly and professionally
• Implement and maintain quality control systems across all properties
• Foster relationships with key stakeholders including owners guests and local authorities
• Stay updated on industry trends and implement innovative practices to maintain a competitive edge

Qualifications :

• Bachelors degree in Hospitality Management or related field
• Minimum 5 years of experience in luxury hotel management preferably in a multi-property role
• Proven track record of successful leadership and team management in the hospitality industry
• Strong financial acumen with experience in budgeting and revenue management
• Excellent communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders
• Proficiency in hotel management software and Microsoft Office Suite
• In-depth knowledge of luxury hospitality standards and best practices
• Ability to make quick informed decisions in a fast-paced environment
• Fluency in English required; Arabic language skills highly preferred
• Familiarity with Middle Eastern culture and customs
• Flexibility to travel between properties and work flexible hours as needed
• Strong problem-solving skills and attention to detail
• Commitment to delivering exceptional guest experiences and maintaining high-quality standards

Additional Information :

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination scheduling and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Arabic Speaking
• Marketing & Promotions
• Access Control System
• Apache Tomcat
• BI
• Back Office

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