Recreation Experience Expert

About the Role
St. Regis Hotels & Resorts is seeking a Recreation Experience Expert to join their team in the Red Sea region. This full-time position involves being a key resource for all recreation activities on the property, providing guests with information about available facilities, and ensuring a safe and enjoyable experience. The role requires 0-1 years of experience.
Key Responsibilities

Motivate, recruit, register, and organize guests to participate in recreational activities.
Foster a fun and relaxing atmosphere for guests.
Promote the rules and regulations of recreational facilities to maintain guest and member safety and well-being.
Observe activity in recreational facilities and react correctly according to local operating procedures in case of emergency.
Provide cashier service when working in facilities that include point-of-sale transactions.
Assist during private group activity functions and events held at recreational facilities.
Report potential unsafe situations for guests participating in activities to the supervisor/manager.
Provide assistance to injured guests until emergency medical services arrive.
Clean and maintain recreational facilities, equipment, and supplies.

Operational Duties

Report accidents, injuries, and unsafe working conditions to the manager; complete safety training and certifications.
Comply with company policies and procedures, ensure uniform and personal appearance are neat and professional, maintain confidentiality of company information, and protect company assets.
Welcome and serve all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities and thank guests with genuine appreciation.
Communicate using clear and professional language; answer phone calls using appropriate etiquette.
Develop and maintain positive working relationships with others; support the team to achieve common goals.
Process payments for equipment rental, recreational activities, facility rental, or retail sales.

Physical Requirements

Stand, sit, or walk for long periods of time or for the entire work shift.
Move, lift, carry, push, pull, and place objects weighing 25 pounds (11 kg) or less without assistance and objects weighing over 25 pounds (11 kg) with assistance.
Grasp, turn, and manipulate objects of various sizes and weights, requiring hand-eye coordination and fine motor skills.
Move in elevated, confined, or narrow spaces.
Move on slippery, uneven, or inclined surfaces, as well as climb and descend stairs or service ramps.
Reach overhead and below knees, including bending, twisting at the waist, crawling, and stooping.

Qualifications and Certifications

High school diploma or equivalent General Educational Development (GED) certificate.
No related work experience required.
No supervisory experience required.
Mandatory Certifications: Cardiopulmonary Resuscitation (CPR) certification, First Aid certification, and all certifications or training required by local and state agencies.
Skills: Proficiency with recreation and fitness equipment.

Application Process
Candidates are expected to ensure compliance with quality expectations and standards, and to perform other reasonable job duties as requested.