موظف اتصالات هاتفية

• Receive customer calls, provide information and record transport and delivery requests.
• to make prospecting, follow-up and marketing calls.
• Enter the information into the system and forward the files to the relevant departments.
• Handle complaints courteously and refer to the manager if necessary.
• Achieve call volume and service quality objectives.

Desired Candidate Profile

• Baccalaureate level or higher; experience in telesales or call center appreciated.
• Excellent oral expression in Arabic and French; clear voice and good listening skills.
• Basic computer skills, patience, stress resistance; shift work possible.