مهندس ذكاء اصطناعي في ServiceNow
قدّم الآن على موقع المصدر ↗ستنتقل إلى صفحة الإعلان الأصلية على تنقيب مصر
تفاصيل الوظيفة
About the role:
We are seeking a passionate ServiceNow AI Engineer based in Egypt to design, develop, and implement AI-driven solutions on the ServiceNow platform. The ideal candidate will leverage Now Assist and ServiceNow AI capabilities to automate workflows, enhance user experiences, and drive operational efficiency.
Responsibilities:
- Design, configure, and implement ServiceNow AI and Now Assist solutions to automate ITSM, ITOM, and HR processes
- Collaborate with stakeholders to gather requirements and translate them into technical designs
- Develop custom AI/ML models and machine learning workflows within the ServiceNow platform
- Integrate ServiceNow AI modules with third-party systems and data sources via REST/SOAP APIs
- Troubleshoot, optimize, and maintain existing ServiceNow AI configurations and scripts
- Create technical documentation, runbooks, and user guides for deployed AI solutions
- Provide knowledge transfer and training to internal teams on ServiceNow AI features and best practices
- Stay current with ServiceNow releases and AI technology trends to recommend continuous improvements
Required qualifications:
- 1-3 years of hands-on experience implementing ServiceNow platform solutions
- Proven experience with ServiceNow AI and Now Assist configuration and customization
- Strong proficiency in ServiceNow scripting (JavaScript, Jelly, Workflow), REST APIs, and IntegrationHub
- Solid understanding of ITSM, ITOM, or HR Service Delivery processes
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Excellent analytical, problem-solving, and communication skills
Preferred qualifications:
- ServiceNow Certified System Administrator or Implementation Specialist
- Certification or coursework in AI/ML, data science, or related disciplines
- Experience with NLP, machine learning frameworks, or data modeling
- Familiarity with Agile/Scrum methodologies
- Strong stakeholder management and training delivery experience
Position details
Location: Egypt
Industry: Information Technology (IT) / Software
Experience required: 1+ years
هذا الإعلان منشور على تنقيب مصر ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.