HR Executive

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview of the role

The Store Admin & HR Executive plays a critical role in supporting HR business partners and ensuring the seamless administration and management of human resources within the IKEA store. This role involves direct interaction with new joiners, providing induction and onboarding support, and serving as a point of contact for HR-related inquiries. The position is instrumental in maintaining effective HR processes, supporting store management in operational tasks, and fostering employee engagement through organized events. The executive is responsible for accurate record-keeping, compliance with labor laws, and the coordination of outsourced employment contracts. Success in this role is marked by efficient administrative support and a proactive approach to HR challenges, contributing to an engaging and compliant work environment.

What you will do

Induction and onboarding
Meet and greet new joiners on their first day, ensure they have their induction pack prepared, and provide them with necessary joining administration such as badges, uniforms, locker keys, and access cards.
Work closely with HRSS team to ensure new joiners' user and email accounts are created and communicated to their line managers.

HR support and communication
Communicate store policies, procedures, and internal announcements as needed.
Respond to employees' queries on various HR matters, with support from store HRBP.
Report work needs, challenges, and recommendations to HRBP to facilitate decision-making processes.
Assist line managers in understanding and implementing HR policies and procedures.
Coordinate travel and hotel arrangements for new and existing employees requiring emergency leave.
Support smooth operation of store departments, maintaining records for disciplinary meetings and event documentation.

Administration and reporting
Consolidate payroll and leaves reports monthly by reviewing store exceptions daily.
Maintain records of attendance levels, overtime, turnover rates, sick leaves, recruitment tracker, nationality mix, and holidays.
Collate PowerPoint presentations for general meetings, take notes, and circulate them.
Ensure all store stationery and supplies are reviewed regularly and adequately stocked.
Negotiate prices with vendors and obtain quotations for office supplies.
Produce relevant KPI reports to help steer the business and maintain control.

Engagement and events
Work closely with HRBP on employee engagement activities and organize social events such as the annual party.
Develop effective working relationships with Al-Futtaim HR teams and store management to ensure business continuity.

Compliance and audits
Ensure in-store office documents are archived properly for easy retrieval.
Support department managers in preparing for audits and respond to auditors' queries and requirements.
Follow up on probationary reviews and contract renewals to ensure timely completion and proper filing.

Required skills to be successful

• Excellent organizational and planning skills.
• Strong interpersonal and communication abilities.
• Proficiency with MS Office software.
• Understanding of labor laws and HR policies.

What qualifies you for the role

• High school or trade school graduate with a bachelor's degree in business administration preferred.
• 3 to 4 years of experience in a similar role, ideally as an HR Generalist.
• Excellent communication and interpersonal skills with a good command of the English language.
• Proficient in MS Office applications and familiar with SAP preferred. Knowledge of country labor laws is a plus.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.