Zoho Presales Consultant

Job Summary

We are seeking an analytical client-focused Zoho Presales Consultant to join our Zoho Solutions Department at Pinerium.

In this role you will support the sales team by validating business requirements designing feasible Zoho-based solutions and ensuring all presales engagementsdiscovery demos POCs and estimationsare executed with precision and alignment to Pineriums standards.

Requirements

Strategic

• Ensure solution accuracy feasibility and alignment with Zoho best practices.
  

• Support the Sales Account Manager with technical validation and solution positioning.
  

• Maintain consistency with Pineriums delivery standards and documentation templates.
  

• Strengthen collaboration between Sales and Technical teams.
  

Operational

• Conduct structured discovery sessions to analyze client business processes and requirements.
  

• Create high-level solution designs and architecture diagrams based on validated requirements.
  

• Prepare and deliver tailored demos focused on client value not features.
  

• Lead Proof-of-Concept (POC) cycles end-to-end with defined scope and success criteria.
  

• Provide accurate effort estimations in collaboration with Product Owners and Developers.
  

• Prepare detailed handover documentation for delivery once a deal closes.
  

• Maintain complete documentation and activity logs in Zoho CRM and Zoho WorkDrive.
  

Tactical (Day-to-Day)

• Review new presales requests and coordinate with Sales for context.
  

• Prepare upcoming discovery or demo sessions using standardized templates.
  

• Update presales assets and reusable demo environments weekly.
  

• Attend presales alignment meetings and contribute to continuous process improvement.
  

Collaboration

• Work closely with:
  

  • Sales Account Managers primary partner for all opportunities.
    

  • Product Owners & Developers validate technical feasibility and custom logic.
    

  • Implementation Specialists confirm configuration limits.
    

  • Solution Consultant Manager review architecture and complex proposals.
    

Requirements

• Bachelors degree in Computer Science Information Systems Business or related field.
  
• 2 years of experience in presales business analysis or solution design (preferably Zoho or SaaS solutions).
  
• Strong functional understanding of Zoho CRM Zoho Creator Zoho Books Zoho Desk and related apps.
  
• Proven ability to translate business needs into technical requirements.
  
• Experience preparing demos proposals or POCs in a SaaS or ERP environment.
  
• Strong documentation presentation and communication skills (English & Arabic).
  
• High attention to detail accuracy and professionalism in client interactions.
  
• Familiarity with Zoho WorkDrive Zoho Meeting Zoho Projects and Zoho Sprints.
  
• Must have own laptop.
  
• Must be a non-smoker (all types).
  

Benefits

• Competitive salary based on experience and presales performance.
  
• Medical and social insurance coverage.
  
• Professional training and certification through Pinerium Academy.
  
• Work within a Zoho Premium Partner organization.
  
• Career advancement in presales and solution architecture tracks.
  
• A structured supportive and innovation-driven environment.
  
• Recognition for top performance and contribution to solution quality.
  
  

Required Skills:

Minimum 1 year experience in sales account management or other customer-facing roles in Egypt Proven experience in a client-facing role such as account management or customer success. Strong knowledge of Zoho applications and their capabilities. Excellent relationship-building and communication skills. Strategic thinking business acumen and ability to identify growth opportunities Excellent problem-solving skills with the ability to address customer issues effectively. Customer-centric mindset with a focus on client success and satisfaction. Strong organizational skills and ability to manage multiple key accounts. Proactive self-motivated and results-oriented attitude. Experience in contract negotiation and renewal is a plus. Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) or any SaaS product. Experience in delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail Excellent listening negotiation and presentation abilities Strong verbal and written communication skills - English and Arabic Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (All types)

Company Industry

IT Services and IT Consulting

Key Skills

• Electro Mechanical
• Joomla
• Academics
• CMS
• Benefits

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