Senior It Systems & Network Support Specialist
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تفاصيل الوظيفة
Job Summary
Maintain and support company IT systems and networks ensuring reliable uptime secure operations and prompt resolution of incidents while administering servers endpoints and network infrastructure.
Job Duties and Responsibilities- Resolve incidents within SLA consistently
- Maintain network and system uptime targets
- Implement secure configurations and patching
- Document and improve network/system processes
- Support users with high satisfaction ratings
Qualifications :
Required Qualifications
- Bachelors degree in IT/Computer Science or equivalent experience
- Hands-on experience with Windows/Linux administration
- Experience supporting networks (LAN/WAN VLAN VPN)
- Familiarity with ITIL or help-desk ticketing practices
- Strong troubleshooting and networking fundamentals
- Windows Server administration
- Linux administration
- Active Directory and Group Policy
- Networking (TCP/IP DNS DHCP VLAN)
- Switches/routers troubleshooting
- Firewall/VPN configuration
- Monitoring and ticketing tools
- Customer-focused communication
- Structured problem-solving
- Time management and prioritization
Remote Work :
No
Employment Type :
Full-time
Apply Now
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