Coordinator Rider On Ground Ops

Job Summary

WHATS ON YOUR PLATE

• Monitor and improve Rider Performance and Compliance.
• Lead Rider Recruitment for the allocated zones.
• Manage rider roster with proper allocation of shifts/breaks/off-days etc.
• Groom rider quality (behaviour appearance professionalism presentational etc).
• Setting up a performance improvement plan to improve performance of low performing riders.
• Reduce rider complaints originating from customers.
• Monitor riders performance on individual level and responsible for coaching/warning riders.
• Audits fleet appearance & rider behavior via on ground visits.

Qualifications :

WHAT DID WE ORDER

• Bachelors Degree.
• 2-3 years of experience in food/grocery tech industry is highly preferred.
• Proficient in Google Suite tools like GDoc GSheet GSlides GForms etc.
• Strong communication skills both written and verbal. English and Urdu is a must. Arabic is a plus.
• Influencer and a negotiation with good public speaking and presentation skills.
• People management skills: Experience of managing bigger group of people.

Remote Work :

No

Employment Type :

Contract

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