الدعم الفني باللغة الإنجليزية C1 الدفعة 1

About the Role

Teleperformance is launching a brand-new account in New Cairo and is seeking enthusiastic, English-speaking Customer Service Representatives to join a fast-growing, people-first environment. This opportunity offers a strong foundation for career growth, international exposure, and skill development within a globally recognized organization.

Key Responsibilities

• Handle customer inquiries via phone, chat, or email in a professional and timely manner

• Provide accurate information about products, services, and processes

• Resolve customer issues efficiently while ensuring a high level of satisfaction

• Maintain detailed and accurate records of customer interactions

• Meet performance targets including quality, productivity, and KPIs

• Collaborate with team members and supervisors to improve customer experience

Requirements

• English proficiency: B1 to C1 level

• Strong communication and interpersonal skills

• Customer-oriented mindset with problem-solving abilities

• Ability to work rotational shifts

• Open to graduates and undergraduates

What We Offer

• Competitive net salary up to 21,000 EGP

• Quarterly bonus up to €195

• KPI-based incentives paid in euro equivalent

• Unlimited performance-based incentives

• Fully paid professional training from day one

• Social and medical insurance coverage

• Clear career progression with structured promotion plans

• International mobility opportunities within Teleperformance

• Company-provided transportation

• Two days off per week

• Free gym membership

• Exclusive discounts with partner brands

• Secure working environment with dedicated VPN line

Why Join Us?

This role is more than just a job—it’s a chance to build a long-term career in a global organization, gain hands-on experience with international clients, and develop skills that are highly valued in today’s job market.