الدعم الفني لنظام تخطيط موارد المؤسسات (ERP)

Job Summary:

• Provides technical and functional support throughout (chatting , over the phone or online meeting) in the areas of ERP systems administration, problem resolution, support, process mapping, system testing and development, security access, and training with Good Knowledge in SQL Server
• Test, deploy, and maintain data processing solutions to enhance the ERP systems

Job Description

• Assists in developing procedures to ensure integrity of ERP system and databases
• Develops and implements project plans for ERP functional support tasks
• Works as a system analyst with key personnel to help define user needs and develop data processing solutions
• Develops and presents training materials for end users
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Solve clients’ problems throughout visiting them or over the phone
• Improves system performance by identifying problems