Siebel Crm Developer

Job Summary

Purpose of the Job

Siebel Senior Developer who is Leading Siebel CRM

solutions Design & Development ensuring they meet the

business needs of the organization.

Duties and Responsibilities

Design develop and customize Siebel applications

including workflows business services and user interfaces

to enhance system functionality.

Integrate Siebel CRM with other enterprise applications

using Siebel tools like EAl (Enterprise Application

Integration) Web Services and other integration methods.

Collaborate with business stakeholders to gather

requirements design solutions and document system

specifications.

Conduct user training and prepare user documentation to

ensure effective adoption and efficient use of Siebel CRM

across the organization.

Proven experience in Siebel CRM implementation

configuration and customization.

Proficiency in Siebel tools such as Siebel Tools EAl

Scripting Workflows and Business Services.

Strong understanding of CRM business processes (sales

service marketing etc.) and the ability to customize Siebel

CRM to support these processes.

Experience with Siebel integration technologies (e.g. Web

Services EAl SOAP REST APls) and middleware platforms.

Excellent analytical and problem-solving skills with the

ability to troubleshoot and resolve technical issues in a

complex environment.

Strong communication skills with the ability to work with

both technical teams and business stakeholders to

understand requirements and translate them into effective

CRM solutions

Requirements

Job Specification

Bachelors degree in computer engineering or computer

science or relevant field.

2 years of Siebel CRM development experience.

Preferred 17 Siebel version.

Design develop and customize Siebel applications

including workflows business services and user interfaces

to enhance system functionality.

Integrate Siebel CRM with other enterprise applications

using Siebel tools like EAl (Enterprise Application

Integration) Web Services and other integration methods.

Provide ongoing system support including troubleshooting

performance optimization issue resolution and application

updates.

Collaborate with business stakeholders to gather

requirements design solutions and document system

specifications.

Conduct user training and prepare user documentation to

ensure effective adoption and efficient use of Siebel CRM

across the organization.

Ensure data integrity and consistency across the CRM

system including managing records user access and

security profiles.

Proven experience in Siebel CRM implementation

configuration and customization.

Proficiency in Siebel tools such as Siebel Tools EAl

Scripting Workflows and Business Services.

Strong understanding of CRM business processes (sales

service marketing etc.) and the ability to customize Siebel

CRM to support these processes.

Experience with Siebel integration technologies (e.g. Web

Services EAl SOAP REST APls) and middleware platforms.

Excellent analytical and problem-solving skills with the

ability to troubleshoot and resolve technical issues in a

complex environment.

Strong communication skills with the ability to work with

both technical teams and business stakeholders to

understand requirements and translate them into effective

Required Skills:

1. Bachelors degree in project management Telecommunications Engineering or a related field. 2. Proven experience in project management preferably in the telecom industry with a minimum of 2-4 years. 3. Understanding of telecom technologies network infrastructure and systems. 5. Strong leadership and team management abilities to guide technical teams. 6. Excellent verbal and written communication skills for effective stakeholder engagement. Good-to-Have Criteria: 1. Advanced Certifications like PMP (Project Management Professional) PRINCE2 or similar certifications. Additional certifications like ITIL Six Sigma or Agile certifications (ScrumMaster etc.). 2. Knowledge of emerging telecom technologies (5G KYC etc.). 3. Experience with project management software (e.g. Microsoft Project Jira Trello OpenProject Asana). 4. Familiarity with Agile methodologies and tools for managing projects.

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