مستشارو مبيعات هاتفية باللغة الإنجليزية (مشروع الإمارات العربية المتحدة)

Company Description Jobs Hub is a recruitment and talent solutions company that connects skilled professionals with organizations across a range of industries and regions. The company focuses on matching candidates to roles that fit their abilities, career goals, and preferred working styles. For international projects such as the UAE telesales campaign, Jobs Hub partners with employers to build high-performing customer contact teams. Team members benefit from structured onboarding, ongoing support, and opportunities to grow within fast-paced commercial environments. The organization promotes inclusive hiring practices and a professional, collaborative culture.
Role Description This is a full-time hybrid role based in Cairo, Egypt, with a mix of on-site work and some work-from-home flexibility. English Telesales Advisors will handle outbound and inbound calls to customers in the UAE market, presenting products or services, clarifying customer needs, and offering suitable solutions. Day-to-day tasks include following up on leads, explaining promotions, addressing inquiries, and guiding customers through the sales process to close deals. Advisors will update customer information in CRM systems, manage call logs accurately, and adhere to scripts and compliance guidelines where required. The role also involves meeting individual and team sales targets, participating in regular performance reviews, and collaborating with supervisors to improve call quality and conversion rates.
Qualifications

• Candidates should possess strong English communication skills, including clear speaking, active listening, and professional telephone etiquette.
• Candidates should possess customer service and telesales skills, such as persuasive selling, objection handling, and relationship building with diverse customers.
• Candidates should possess basic computer and CRM skills, including accurate data entry, call documentation, and comfortable use of online tools and platforms.
• Candidates should possess time-management and organizational skills, with the ability to prioritize calls, follow up on leads, and manage targets efficiently.
• Candidates should possess resilience and problem-solving abilities, maintaining a positive attitude under pressure and finding solutions to customer challenges.
• Prior experience in call centers, telesales, or customer support, especially for GCC markets, is preferred but not always required.
• High school diploma or bachelor’s degree in any field is beneficial, along with a willingness to learn sales techniques and product knowledge.
• Availability to work scheduled shifts, including possible evening or weekend hours aligned with UAE business needs, and readiness for hybrid on-site/remote arrangements in Cairo.