مدرب مشارك

Associate Trainer - AI Healthcare Operations

Ensemble Health Partners is seeking an Associate Trainer to support the onboarding, development, readiness, and continuous performance improvement of clinical annotators working on AI-driven healthcare workflows.

Our work supports machine learning initiatives, model evaluation, and human-in-the-loop processes that require accurate clinical data annotation, extraction, abstraction, validation, and quality review. In this role, you will translate clinical, project, and technical requirements into structured learning experiences while partnering with operations, quality, project leads, stakeholders, SMEs, AI scientists, and AI engineering teams to ensure alignment, governance, and consistent execution of project expectations.

What You Will Do:

• Deliver onboarding, project-specific, certification, refresher, and remedial training for clinical annotators working on healthcare AI annotation, extraction, and validation workflows.
• Create and maintain learner-centered training materials, job aids, practice exercises, assessments, and reference guides aligned with project requirements and learner needs.
• Assess learner readiness, provide actionable feedback, and facilitate targeted coaching or retraining based on quality outcomes, assessment results, and observed performance.
• Analyze assessment results, production performance, recurring errors, learner feedback, and quality trends to identify knowledge, skill, process, or execution gaps.
• Partner with stakeholders, project leads, operations, quality, SMEs, AI scientists, and AI engineering teams to clarify requirements, align expectations, and translate updates into training actions.
• Participate in stakeholder alignment discussions, calibration sessions, launch readiness reviews, and change management communications to ensure training content remains current and accurate.
• Support training governance by adhering to approved SOPs, version control practices, documentation standards, evaluation criteria, and escalation pathways.
• Contribute to continuous improvement by recommending updates to training content, delivery methods, assessments, coaching plans, and readiness criteria based on performance data, outcomes, and stakeholder feedback.

What You Bring:

• Medical degree or pharmacy degree required; physician background preferred.
• Minimum of 1 to 2 years of relevant professional experience in training, learning and development, or a related field.
• Demonstrated experience in training delivery, facilitation, onboarding, coaching, and learning content development.
• Knowledge of or experience in healthcare AI, clinical annotation, clinical data extraction, or related healthcare technology workflows.
• Working knowledge of Revenue Cycle Management (RCM) and clinical documentation processes.
• Strong presentation, communication, analytical, and stakeholder management skills.
• IBCT Certified Associate Trainer certification or Training of Trainers (TOT) certification is preferred.
• Ability to work effectively with cross-functional teams in a fast-paced and evolving environment.

Preferred Qualifications:

• Physician background with strong clinical reasoning skills and the ability to simplify complex clinical concepts for diverse learner audiences.
• Formal certification in training, adult learning, instructional design, coaching, learning and development, or a related discipline.
• Experience onboarding, developing, or coaching clinicians, clinical annotators, healthcare operations employees, or technical teams.
• Experience collaborating with AI engineers, product teams, quality teams, and other cross-functional healthcare technology stakeholders.
• Experience developing assessments, certification pathways, learning materials, job aids, coaching programs, and remediation plans.
• Exposure to medical coding, clinical documentation improvement (CDI), utilization management, healthcare data quality, or other Revenue Cycle Management (RCM) functions.