Corporate Support End User Advisor (arabic Account

Job Summary

We re hiring on behalf of one of our partner companies for the Corporate End User Advisor position to support e& Egypt.

This role is ideal for Arabic-speaking graduates looking to join a high-performing customer experience team that supports corporate clients of e& Egypt.

Handle inbound inquiries from corporate clients related to services and technical issues

Provide accurate and timely resolutions following internal protocols

Escalate complex cases to relevant teams

Maintain professional records of interactions and solutions

Meet service KPIs and maintain high customer satisfaction

Requirements

• Must be a university graduate (students are not eligible)
  

• Fluent Arabic communication
  

• A2 English level or above
  

• Willing to work on-site in Smart Village
  

• Open to rotational shifts (ending at 9 PM for females 3 AM for males)
  

• Able to work on rotational days off
  

• Fresh graduates are welcome
  

Benefits

Basic Salary: EGP 5020.24

KPI Bonus: EGP 1255.06 (gross)

Total Monthly Package: EGP 6275.30 (gross)

Paid training included

Full medical insurance

Social insurance coverage

Annual salary increase

Annual performance-based bonus

Daily transportation provided

Join one of Egypt s top telecom teams and grow your career in corporate customer support.

Apply now and take the first step toward your next big opportunity.

Company Industry

Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers

Key Skills

• Anti Money Laundering
• Accounts Handling
• Account Development
• Account Management
• Customer Support
• Corporate Marketing

Apply Now