Restaurant Manager Sofitel Cairo Downtown Nile

Job Summary

• Ensuring a positive dining experience handling complaints and maintaining high service standards
• Keeping customers happy getting their feedback on the experience and handling complaints
• Controlling operational costs and identifying ways to cut waste
• Create detailed reports on weekly monthly and annual revenues and expenses
• Ensure that the restaurant is stocked with necessary supplies at all times
• Develop and implement strategies to attract new customers and retain existing ones including promotions special events and menu updates
• Maintaining safety and food quality standards
• Coaching staff fostering a positive work environment and supporting team growth and productivity
• Recruiting interviewing and training staff to follow restaurant procedures
• Organizing schedules keeping track of employees hours and recording payroll data
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Qualifications :

• Proven experience in hospitality; food service management in luxury hotels or resorts
• Strong leadership organizational and decision-making skills
• Knowledge of food safety health regulations and operational procedures
• Excellent communication and customer service abilities

Additional Information :

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

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