أخصائي تنفيذ
تفاصيل الوظيفة
This is a role designed for individuals who are beginning their IT career and want hands-on experience with software implementation, databases, and workflow automation. You will work closely with a Project Manager and senior team members who will guide your development as you learn the platform, tools, and delivery process.
This role is ideal for candidates with 1 to 3 years of technical experience who enjoy learning new technologies and solving problems.
What You'll Do
- Support discovery sessions led by a Project Manager to understand customer requirements
- Install and configure the company's software in a Windows Server / IIS environment
- Connect and configure solution databases using Microsoft SQL Server
- Customize solutions using built-in tools (no coding required)
- Configure document capture workflows for scanners, MFPs, and email servers
- Provide project updates using project management tools
- Assist with documentation of system configurations
- Shadow senior specialists to build skills across the product suite
- IT professional with 1 to 3 years of experience in help desk, support, systems, or software implementation
- Comfortable working in Windows environments and basic networking concepts
- Familiar with databases (SQL Server preferred)
- Strong communicator with solid organizational skills
- Curious, eager to learn, and able to follow structured processes
- Bachelor's degree in IT, Information Systems, Computer Science, or related field (or equivalent experience)
- Exposure to IIS, Windows Server, or web services
- SQL knowledge
- Experience with Microsoft Office, SharePoint, or Google Workspace
- Familiarity with ECM/EDM solutions
- Experience with project management tools (e.g., ActiveCollab or similar)
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