Job Description: Planning and Portfolio Management • Prepare and execute account plans for key clients in line with company objectives and the commercial sector plan. • Manage the key account portfolio and achieve targets for sales, growth, profitability, and collection. • Analyze the business volume of each account, historical sales, opportunities, seasonality, buying behavior, and market trends. • Prepare accurate and up-to-date sales forecasts and link them to supply and inventory plans. • Contribute to seasonal planning, especially for back-to-school seasons, educational books, and key demand periods. Relationships and Business Growth • Build strong relationships with decision-makers and influencers at clients and strategic accounts. • Identify growth opportunities (cross-selling and up-selling) and initiate appropriate commercial initiatives. • Negotiate prices, commercial terms, and offers within the limits of approved authorities and policies. • Monitor competitor pricing, products, and commercial activities in key accounts. • Communicate customer feedback to relevant teams to improve products, service, and pricing. Execution and Internal Coordination • Monitor order execution, supply, and delivery, and resolve customer issues in cooperation with relevant departments. • Work with the Marketing Department on campaigns, offers, and commercial materials for accounts. • Work with the supply chain to ensure product availability and cover the needs of priority accounts. • Escalate commercial issues in a timely manner with a clear recommendation for resolution. Collection, Reporting, and Compliance • Follow up on collections and overdue accounts and work with the Finance Department to protect cash flow. • Prepare periodic reports on performance, opportunities, risks, the sales pipeline, and forecasts. • Adhere to pricing policies, credit, offers, discounts, and company procedures. Job Requirements • Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. • Minimum of 3 years of experience in key account management, B2B sales, institutional sales, or distribution, with at least 2 years in key account management. • Printing and publishing (books and educational products). Experience in Fast-Moving Consumer Goods (FMCG) or related sectors will also be considered. • Proficiency in English (an added advantage). • Proficiency in Excel and the Microsoft Office suite: sales data analysis, reporting, and presentations. • Strong skills in negotiation, account management, and sales analysis. • Good understanding of the sales cycle, sales forecasting, collection, and commercial terms.
Additional Details
- Number of vacancies: 5
- Shift system: Morning shift only
- Driver's license: Private
- Benefits: Health insurance, social insurance