Tasks and Responsibilities: Receive orders/shipments, prepare them, and distribute them to field delivery representatives/workers. Follow up on the delivery process with the delivery team and ensure orders arrive on time. Coordinate with customers and branches/warehouses regarding delivery times and locations. Monitor the collection of order payments (in case of cash on delivery) and reconcile them with accounting promptly. Record and track delivery data, delivery signatures, and any notes in the system/records. Resolve any issues or complaints related to delivery and communicate with the relevant parties to resolve them. Prepare periodic reports on the status of orders and deliveries. Requirements: Qualification: Higher or intermediate education. Previous experience in delivery/logistics or customer service is preferred. Organizational and follow-up skills, and good interaction with work teams and customers. Proficiency in using computers and tracking programs/internal systems. Honesty, punctuality, and the ability to work under pressure.
Additional Details
Number of vacancies: 1
Shift system: Morning and evening
Benefits: Health insurance, social insurance, transportation allowance, housing, overtime hours