موظفة استقبال

Receptionist. Heliopolis Academy is a company specializing in robotics and STEM education. We are looking for a receptionist and customer service representative for the evening shift at the company's headquarters in Heliopolis. Job Duties: Receive students and parents and interact with them professionally. Organize class bookings, schedules, and student appointments. Answer phone calls, WhatsApp messages, and customer inquiries. Monitor student attendance and update their records. Coordinate with instructors and management to organize classes. Follow up on parents' complaints and inquiries and work to resolve them. Prepare simple daily reports on bookings and attendance. Job Conditions and Requirements: At least one year of experience in reception or customer service. Good level of English. Proficiency in using computers and Microsoft Office programs, especially Word and Excel. Excellent communication skills and the ability to interact with parents and children. Ability to organize, manage appointments, and multitask. Punctuality and professional appearance and conduct. Preferably residing near Heliopolis.

Additional Details

• Number of vacancies: 2
• Shift system: Evening only
• Benefits: Overtime hours