Housekeeping Coordinator

Job Summary

**Housekeeping Coordinator Responsibilities:**

• Manage and secure all keys documents and records within the Housekeeping Office
• Sort daily activity reports and maintain accurate housekeeping files
• Generate and submit room discrepancy reports from the Opera system to Accounts and Front Office
• Handle all Lost & Found operations including receiving recording storage and claiming procedures
• Answer phones promptly and professionally; record disseminate and follow up on all messages
• Protect the privacy and security of guests and co-workers at all times
• Arrange guest services such as babysitting and prepare payroll attendance documentation
• Maintain a clean organized and professional Housekeeping Office environment
• Ensure compliance with environmental health and safety protocols including proper chemical handling and waste management
• Support co-workers with dignity and respect while upholding company policies and professional appearance standards
• Coordinate housekeeping staff schedules and communicate shift assignments to ensure adequate coverage
• Monitor and track housekeeping supplies and equipment inventory reporting shortages to management
• Conduct quality assurance inspections of guest rooms and common areas to verify compliance with hotel standards
• Document and report maintenance issues safety concerns and incidents to appropriate departments in a timely manner
• Assist in training new housekeeping staff members on procedures protocols and company policies
• Perform additional duties as assigned by management to support quality management systems and hotel operations

Qualifications :

**Housekeeping Coordinator Qualifications:**

**Education:**

• High school diploma or vocational certification required

**Experience:**

• Minimum 1 year of experience in housekeeping hotel operations or related hospitality field
• Previous experience in a supervisory coordination or administrative role preferred

**Foreign Language:**

• Not required; however multilingual abilities are a valued asset

**Courses and Training:**

• Prior attendance in housekeeping management hospitality operations or administrative courses preferred
• Training in health safety and environmental compliance protocols is advantageous

**Computer Literacy:**

• Proficiency with hotel management systems (such as Opera PMS) preferred
• Competency with Microsoft Office applications (Word Excel) required
• Ability to learn new software systems quickly

**Skills:**

• Strong organizational and time management abilities
• Excellent verbal and written communication skills
• Attention to detail and accuracy in record-keeping and reporting
• Adaptability and flexibility in a fast-paced environment
• Stress tolerance and ability to manage multiple priorities
• Inventory management and supply tracking experience
• Customer service orientation and professional demeanor
• Ability to work collaboratively with diverse teams

**Physical Requirements:**

• Ability to stand walk and perform light physical tasks for extended periods
• Capable of lifting and carrying items up to 25 pounds occasionally

Remote Work :

No

Employment Type :

Full-time

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