مسؤول تحصيل

Debt Collection & Customer Communication

1. Contact customers to follow up on outstanding payments.
2. Clarify account status and agree on suitable repayment arrangements.
3. Handle customer inquiries professionally and provide appropriate support regarding outstanding payments.

Account Monitoring & Reporting

1. Analyze overdue accounts, identify potential risks, and escalate complex cases when necessary.
2. Maintain accurate records of customer interactions and collection activities.

Coordination & Communication

1. Coordinate with Finance and Customer Service teams to ensure effective follow-up and resolution of customer cases.

Qualifications:

• Fresh graduates are welcome to apply.
• 0 2 years of experience in B2B and B2C debt collection.
• Excellent command of English, both written and spoken.
• Excellent communication and negotiation skills.
• Excellent email writing skills.
• Strong Microsoft Office skills.
• Target-oriented, organized, and persistent.
• Residents of Maadi or nearby areas are preferred.
• Females Only.