موظف إداري وخدمة عملاء

We are looking for an organized individual with strong communication skills to respond to customer inquiries and support daily administrative operations. Duties and Responsibilities: Customer Service - Respond professionally to incoming calls, WhatsApp inquiries, and social media messages. - Make follow-up calls and confirm orders. - Accurately record orders and complaints and follow up until they are resolved. Administrative Tasks - Organize schedules, appointments, and meetings. - Calculate and monitor monthly employee performance indicators. - Support recruitment procedures, including posting jobs, screening resumes, and coordinating interviews. - Organize employee files and monitor attendance and leaves. - Prepare weekly reports for management. Requirements: - University degree in any field. - 1 to 4 years of experience in customer service or administrative work. - Proficiency in Arabic and a good level of English. - Proficiency in using Excel and Microsoft Office programs. - Organization, reliability, and the ability to multitask. - Experience in recruitment or monitoring performance indicators is an added advantage.

Additional Details

• Number of vacancies: 1
• Shift system: Morning only
• Benefits: Social insurance, overtime