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Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that match your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write. Together, we can imagine tomorrow’s hospitality. Do what you love, care for the world, and dare to challenge the status quo!

Job description

• Clean all public areas, rooms, corridors, personnel changing rooms, restaurants, lobby and public-area toilets, and administrative offices.
• Clean rooms or floor corridors when necessary.
• Clean all hotel windows, carpets, and chairs; mop floors; and clean and treat marble surfaces.
• Wipe walls and ceilings, and move and arrange furniture.
• Vacuum and dust curtains.
• Maintain and clean equipment used in public areas, learn how to operate it, and use it appropriately.
• Collect materials needed by the housekeeping department from the storeroom or warehouse.
• Empty garbage in general areas and make up rooms when necessary.
• Immediately hand over lost and found items to the housekeeping office.
• Immediately report suspicious persons, packages, or other security concerns to senior managers.
• When assigned to restaurants, bars, rooms, or ballrooms, vacuum and shampoo carpets and clean windows.
• Follow security and protection procedures.
• Attend vocational training and maintain a clean, friendly, and hygienic appearance.
• Perform tasks assigned by senior staff and participate in emergency response teams.
• Report any breakdowns identified in the assigned section to senior staff.
• Help protect the environment and biological diversity by participating in relevant activities, sharing responsibility, and completing required training.
• Minimize the consumption of supplies and equipment, including paper and printed materials.
• Follow departmental instructions and training to save energy, implement energy-saving decisions, and consider the environmental and energy-efficiency impacts of purchased equipment.
• Handle and dispose of waste properly to reduce environmental pollution and harmful effects.
• Carry out responsibilities related to the quality management systems implemented at the facility.
• Perform other duties assigned by managers or hotel management that are not specified in this job description.

Qualifications

Education: At least a high school diploma or vocational diploma.

Experience: Able to learn the job within a few months and develop knowledge within one year.

Foreign language: Not required.

Courses and training: Not required.

Computer literacy: Not required.

Skills: Familiarity with standard work routines and general rules. Relevant certification is required where applicable. Ability to use basic tools and equipment related to the job.

Additional information

Your team and working environment: Information about the team, property, or office environment may be added to reflect the workplace culture.

Customization may be made to meet specific local or legislative requirements, such as work permit requirements.

Our commitment to diversity and inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.