مدير المغسلة - فندق سميراميس إنتركونتيننتال

Job description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

What’s the job?

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join us as Laundry Manager in InterContinental Semiramis.

Under the general guidance and supervision of the EAM in charge of rooms and within the limits of established IHG and local hotel policies and procedures, oversees and directs all aspects of overall laundry operations which shall include all House Laundry, Guest Laundry and Dry Cleaning activities.

Your day-to-day Supervises assistant laundry manager to ensure the highest possible hygiene and finish standard of hotel linen is maintained at all times.

• Supervises assistant laundry manager to ensure the highest possible hygiene and finish standard of hotel linen is maintained at all times.
• Inspects guest laundry, dry cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pick up and on time delivery of garments.
• Coordinates with Executive Housekeeper and Food and Beverage Manager to ensure that there is an adequate supply of linen and uniforms available at all times, in particular on weekends/holidays, when laundry is closed.
• Monitors wash formulas and use of washroom chemicals in order to maintain whiteness/brightness of linen and to ensure linen is returned to user departments free of stains and unpleasant odors.
• Maintains records of wash rejects and in case of excessive reject rates, improves wash formulas accordingly.
• Ensures that type of laundry chemicals used in line with IHG’s environmental recommendations.
• Processes a laundry test piece (IFI/Krefeld etc.) at least twice a year to monitor mechanical / chemical damage factors as well as tensile strength loss of linens owned by the hotel.
• Reviews the laundry’s environmental performance and achievements twice a year.
• On an annual basis, checks with local environmental authorities for new code requirements.
• Develops and implements standard operating procedures as well as production and quality standards.
• Check constantly all laundry a dry-cleaning equipment to ensure that machines are kept clean properly maintained and in efficient operating condition.
• Prepares maintenance requisitions and maintains as follow up file to ensure that equipment does not fall into disrepair.
• Schedules working times in a way to optimize production, utilization of equipment as well as utilization of water and energy.
• Proposes / implements in coordination with the Chief Engineer, possible energy savings in the laundry and dry-cleaning department.
• Assists purchasing and housekeeping in analysis and selection of new linens and uniforms.
• Controls and analyses, on an ongoing basis, departmental labor and material costs to ensure performance against budget.
• Prepares the laundry and dry-cleaning department budget and goals program.
• Prepares a monthly laundry and dry-cleaning production summary report.
• Establishes and updates a 5-year plan including necessary replacements/additions of equipment.
• Establishes and maintains effective employee relations.
• Conducts such functions as interviewing, hiring, performance appraisal, counselling and dismissal if necessary, to ensure appropriate staffing and productivity, consults with GM and DHR as appropriate in performing these duties.
• Identifies training needs, develops formal training plans and carries out regular training sessions.
• On an annual basis, reviews prices for Guest Laundry / Dry cleaning / Pressing to ensure they are competitive
• with those of key hotel competitors.

• Keeps aware of trends, new methods, chemicals, textiles and equipment in the laundry and dry cleaning industry, through trade magazines and by visiting other laundry and dry cleaning plants.

  
  

  WHAT WE NEED FROM YOU