Operations Manager

Job Summary

Bevatel is looking for an experienced Operations Manager to lead and optimize operations across our core product teams including Account Management Voice and Business Chat.

Responsibilities:

• Oversee daily operations across multiple departments and ensure smooth service delivery.
  

• Monitor performance SLAs and operational KPIs to maintain high service quality.
  

• Drive process optimization efficiency and scalability.
  

• Lead mentor and manage cross-functional teams.
  

• Collaborate closely with Product Tech Sales and Support teams.
  

• Identify operational risks and implement continuous improvement initiatives.
  

• Prepare operational reports and provide insights to senior management.
  

Requirements

• 3 years of experience in Operations Management (SaaS Telecom or Tech preferred).
  

• Strong leadership and people management skills.
  

• Solid understanding of service operations and performance management.
  

• Excellent communication problem-solving and organizational skills.
  

• Experience managing multiple teams or functions.
  

Benefits

• Peace of Mind: Robust Social and Medical Insurance coverage.
  

• Innovation Hub: A dynamic workspace designed for collaboration and creativity.
  

• Career Upskilling: Access to workshops and courses to keep your skills at the cutting edge of the industry.
  

Company Industry

IT Services and IT Consulting

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Apply Now