Team Manager | Luxury Travel Sales | Onsite | Cair

Job Summary

Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. Were looking for a leader with a passion for travel along with strong sales leadership experience!

What Youll Do:

• Lead a team of full-cycle consultative luxury sales consultants
• Coach mentor & develop your team to meet & exceed sales/revenue targets.
• Set the path to success by managing performance and service quality to guarantee customer satisfaction
• Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes on promotions and updates
• Conduct all defined and required process compliance and adherence to all team members partners and third-party providers

Qualifications :

What Youll Need:

• 2 years of consultative sales leadership experience in travel ideally with luxury / high-ticket clients (e.g. travel agency tour operator hotel cruise or airline companies)

• GDS experience will be a plus (Sabre/Amadeus)

• Ability to coach mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling)
• Deep passion for travel and strong destination knowledge with a desire to help others explore the world
• Polished articulate communicator with emotional intelligence and active listening skills
• Strong organization and high attention to detail to manage multiple journeys simultaneously
• Self-motivated and performance-driven leadership experience
• Comfortable in a dynamic fast-paced collaborative environment

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time

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