كبير المهندسين

Manages all engineering and maintenance operations, including maintaining the building, grounds, and physical plant, with particular attention to safety, security, and asset protection. Accountable for managing the budget, capital expenditure projects, preventive maintenance, and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Candidate profile

Education and experience

• High school diploma or GED; four years of experience in engineering and maintenance or a related professional area; and technical training in HVAC-R, electrical, or plumbing.
• Or, a two-year degree from an accredited university in building and construction, engineering, mechanics, or a related major; two years of experience in engineering and maintenance or a related professional area; and technical training in HVAC-R, electrical, or plumbing.

Core work activities

Managing property operations and engineering budgets

• Supervises engineering in the absence of the director of engineering.
• Assists in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
• Establishes and manages an effective rooms maintenance program.
• Ensures compliance with all engineering departmental policies, standards, and procedures.
• Manages the department’s controllable expenses to achieve or exceed budgeted goals.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Recommends or arranges for additional services, such as painting, repair work, renovations, and replacement of furnishings and equipment.
• Supervises the day-to-day operations of engineering.

Maintaining property standards

• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling, and evaluating preventive maintenance programs.

Providing exceptional customer service

• Handles guest problems and complaints effectively.
• Empowers employees to provide excellent customer service.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing profitability

• Helps establish priorities for total property maintenance needs.
• Ensures ongoing communication in all areas of responsibility to create awareness of business objectives and expectations and to recognize exemplary performance.

Managing and conducting human resources activities

• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
• Supervises employees’ ability to execute departmental and property emergency procedures.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Solicits employee feedback.
• Helps ensure regulatory compliance with facility regulations and safety standards.
• Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.
• Ensures property policies are administered fairly and consistently.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With a name synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, and intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, and recognition, and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s the JW treatment. By joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About the Company

Marriott International is the world's largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

The company operates and franchises hotels and licenses vacation ownership resorts under 30 brands. Marriott International has more than 500,000 people working worldwide at managed or franchised properties, as well as at corporate offices. The company has been consistently recognized as a top employer and for its superior business ethics.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.