Zoho Sales Account Manager

Job Summary

We are looking for a motivated and goal-oriented Zoho Sales Account Manager to join our Zoho Solutions Department.

In this role you will manage the entire Zoho sales cycle from lead generation and qualification to deal closure and client handover.

You will act as a trusted advisor to clients helping them identify the right Zoho solutions prepare proposals and deliver a seamless sales experience.

The ideal candidate is passionate about B2B SaaS sales experienced with Zoho applications and capable of managing multiple deals while maintaining outstanding CRM discipline.

Responsibilities

Sales & Pipeline Management

• Manage the full sales lifecycle: lead generation qualification demo proposal negotiation and closing.
  

• Conduct discovery meetings to understand client needs challenges and goals.
  

• Create tailored proposals and commercial offers using Zoho CRM and Zoho Sign.
  

• Update and manage all leads contacts and deals in Zoho CRM daily.
  

• Maintain accurate deal stages next actions and follow-up schedules.
  

• Meet and exceed monthly and quarterly sales targets.
  

Client Interaction

• Act as the primary point of contact during the sales phase.
  

• Communicate professionally and consistently with clients following Pineriums communication standards.
  

• Conduct product presentations and demos to showcase Zoho solutions value.
  

• Prepare detailed handover notes and conduct internal transfer meetings with Account Management teams.
  

Collaboration & Reporting

• Collaborate with Marketing on campaigns and events to generate quality leads.
  

• Submit weekly and monthly activity and performance reports.
  

• Share client feedback and market trends with management for continuous improvement.
  

CRM Compliance and SOP Adherence

• Maintain complete CRM hygiene and follow naming logging and SLA standards.
  

• Document all communications and client actions in Zoho CRM.
  

• Participate in regular sales audits and compliance reviews as per SOP guidelines.
  

Requirements

Education: Bachelors degree in Business Marketing or IT (or equivalent experience).

Experience: Minimum 2 years in software or SaaS solution sales preferably with Zoho products.

Proven success in B2B sales client-facing roles or CRM solution selling.

Strong understanding of the Zoho ecosystem (CRM Books Desk Projects Creator etc.).

Excellent presentation communication and negotiation skills (Arabic & English).

Ability to work cross-functionally with presales teams.

Strong organizational and time management skills with attention to detail.

Familiarity with Zoho CRM Zoho Meeting Zoho WorkDrive and related platforms.

High energy self-motivated and results-driven personality.

Candidate must have their own laptop.

Must be a non-smoker (all types).

Benefits

• Attractive salary package and sales commissions.
  

• Medical and social insurance coverage.
  

• Continuous Zoho training and certification through Pinerium Academy.
  

• Work with an official Zoho Premium Partner.
  

• Supportive and innovative work culture focused on growth and collaboration.
  

• Career advancement opportunities in the Zoho Solutions Department.
  

Required Skills:

High sense of responsibility and ownership acting Like an owner in what you do Being able to work to tight deadlines. Good attitude and willingness to develop and learn independently. Willingness to prove attitude and ambition to learn new technologies self-starter and gets trained for everything you do proactive person Experience developing external customer-facing (Customer Portal) Be proficient in Deluge Proficient in HTML CSS Bootstrap and JavaScript in Zoho Apps Be aware of Zoho SDKs and developer platform Knowledge of SQL queries and run complex reports based on user requirements. Experience implementing UX and UI designs in Zoho Apps Proficiency in extracting transforming and loading data Experience using Zoho creator data structures Experience creating Widgets to extend Zoho Apps capabilities Proficiency using APIs in Zoho Experience ingesting external data into Zoho Apps Experience integrating technologies that extend Zoho Apps capabilities Knowledge of React/ is a plus Be a certified Zoho Developer/Creator is a plus

Company Industry

IT Services and IT Consulting

Key Skills

• Business Development
• Customer Service
• Revenue Growth
• Product Knowledge
• Account Management
• CRM
• Customer Base
• New Customers
• Territory
• Business Relationships
• Sales Goals
• Sales Process
• Powerpoint
• New Clients
• Technical Support

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