مدير فريق ثنائي اللغة (فرنسية - إنجليزية) | الرباط (المغرب)

Job description

Company culture :

Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.

Job : We are looking for a bilingual (French-English) Team Manager to lead our dynamic team within our company. If you are a leader driven by operational excellence and you are fluent in both French and English, this opportunity is for you!- Supervise and manage a high-performing team, ensuring the achievement of set objectives.- Ensure continuous training and professional development of team members.- Collaborate with other departments to ensure effective communication.- Manage schedules and ensure the quality of customer service.

Required profile : Full bilingualism (French and English) spoken and written.Proven experience as a Team Manager, ideally in a call center environment.Excellent leadership, problem-solving, and decision-making skills.Ability to motivate and inspire a team towards achieving goals.